Provide customer service and logistics support to ensure the smooth operation

Handle customers’ enquiries and requests in a courteous and tactful manner

Liaise with internal and external parties on resolving logistics and delivery issues

Update logistics system and prepare monthly reports for management review

Maintain good customer relationship by delivering timely and effective solutions

Degree holder in Logistics related disciplines

2-3 years customer service experience with logistics background

Solid experience in handling e-Commerce and delivery arrangement

Detail-minded, energetic, self-motivated with good interpersonal skills

Customer-oriented, flexible, team player and sense of responsibilities

Proficient in suing Microsoft Office and advanced level of Excel

Good command of spoken and written English, Mandarin is a plus

Immediate available would be an advantage